"In an unusual policy change, CCRA International has opted to pay Joystar agents using the CCRA booking portal directly, rather than pay the commissions back to Joystar.
Several agents have petitioned the court to force Joystar into bankruptcy after non-payment of thousands of dollars in travel commissions.
AGOURA HILLS, Calif. - (Business Wire) From its inception fourteen years ago, CCRA International has been not only a travel distribution channel but also a vigorous advocate for professional travel agencies and their member agents.
Recent developments at Joystar have prompted serious concerns from the travel industry as well as from Joystar member agents regarding commission payments.
CCRA is a committed partner to all travel agencies, and recognizes the pressures of the current economic climate. At the same time, at CCRA we have a responsibility to protect the interests of the Joystar agents who use our booking portal product.
Therefore, we will now pay commissions directly to Joystar agents for bookings made any time after December 15, 2008 via the CCRA booking portal.
Mai Meyaart, CCRA Vice President and Managing Director, stated, “In the current economic climate, CCRA allows agents to be more competitive while offering them both efficiency and security. Our commitment to the individual agent is absolute.”
Joystar agents who use the CCRA Travel portal will be guaranteed their commissions in accordance with our commission payment policy. Agents are urged to make certain that their agent profile information is complete and up-to-date on the portal. Agents not currently enrolled in the portal can protect their commissions by registering and booking at www.ccratravel.com.
For questions about registering or how to ensure your bookings are properly tracked, please contact Jeff Kirk at (818)575-4333.
CCRA International Mary Wiley, 817-288-7204 "
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